Reduce reliance on email and remove unsafe social media use, whilst reducing the cost of daily communications
Too many organisations are relying on social media to communicate with their customers. Social media has its place but it is not suitable for any direct or confidention communication with individuals. Alternative methods of communication, such as SMS and email are proven to add cost or are not measureable.
- Social media is not suitable for communication with individuals and presents key safeguarding issues – potentially placing staff in compromising situations
- Research has shown that students do not respond well when engaged and communicated with over social media – they find it an intrusion into their personal space
- Other cloud/internet-based communication systems do not guarantee where your data will be stored and this presents complex data protection issues
- SMS text messaging have direct costs connected to each message that you send. Pulse-App is licensed base on the number of users you have – you are able to send as many notices as you like, with zero cost
Users have become desensitised to email and often find the huge number of emails that they receive overwhelming. There is also a requirement for users to actually physically check their emails in order for communication to occur. How do you accurately measure the exposure of an email?
Pulse-App addresses this by compartmentalising your communications. Notices are automatically placed in categories depending on what they relate to. The user can see instantly when they have new notices and from the category, what they pertain to. Remote Push Notifications allow you to instantly inform users that they have pending Notices. And the employee, through Pulse Central can see instantly who has read a sent message through our star system.