Great care deserves to be seen.
Pulse helps care organisations recognise the people behind great care, understand the experiences they create and turn everyday moments into useful insight.
- Care-sector understanding
- Secure digital delivery
- Governance oversight
The people behind Pulse
A leadership team bringing together care-sector understanding, technology, commercial experience and independent governance.
Will HeylingsCo-founder and CEOwill.heylings@pulse-app.co.uk
Gerard ToplassCo-foundergerard.toplass@pulse-app.co.uk
John ConnollyCTOjohn.connolly@pulse-app.co.uk
Mark FrostCyber & Compliance NEDmark.frost@pulse-app.co.uk
I received brilliant service from someone and wanted to make sure they were recognised for it.
I was given a QR code, opened the feedback system and, several minutes and a series of largely irrelevant questions later, gave up.
I asked whether people actually used it.
“Not really. Mainly when something’s wrong.”
That stayed with me.
Great care and great service happen every day. Recognising them should not be difficult.
Gerard ToplassCo-founder