One platform. Pricing that grows with you.
From a single site to a complex multi-site operation, choose the level of Pulse that fits your organisation today, with the flexibility to expand when you need it.
Single site
From £149
per month
First month freeFor smaller teams that want the complete Pulse platform in one service.
- Unlimited named-worker feedback
- Manager dashboard & individual profiles
- AI themes & sentiment
- Proprietary fraud detection
Multi-site
From £249
per site, per month
First month freeFor groups that need to understand performance across locations, not just within them.
Everything in Single Site, plus:
- Cross-site benchmarking
- Group-level visibility
- Flexible site bundling
- Volume and bundling discounts
Enterprise
Price on application
For organisations that need capabilities beyond our standard plans, regardless of site count.
Built around the capabilities you need.
- Everything in the appropriate Single Site or Multi-site plan
- Enhanced white-label support
- API access
- DPIA-grade documentation and procurement-ready answers
Managed onboarding available for every plan. We work with your team to configure Pulse, prepare your rollout and get your organisation ready to start collecting feedback. Onboarding is priced separately as part of setup.
- Excludes VAT
- Excludes setup and hardware
- Annual and multi-year discounts available
- Twelve-month term
FAQs
What do we actually get with a Pulse subscription?
Pulse gives you the complete feedback and insight platform: a white-labelled review experience for named care workers, your manager dashboard, individual profiles, performance trends, live feedback, competency scores and AI-powered themes and sentiment.
Multi-site plans add group-level visibility and benchmarking across locations, while enterprise requirements such as deeper white-labelling and API access can be scoped around your organisation.
How does pricing work if we have more than one site?
Pulse can be priced around your organisation rather than forcing every location into the same shape.
Multi-site plans can combine smaller and larger services within one agreement, with volume and bundling discounts available as your estate grows. For larger groups or more complex requirements, we'll build an enterprise package around the way you operate.
How quickly can we get Pulse up and running?
Pulse is designed to get organisations live in days, not months.
We'll work with you on the initial setup, branding and rollout, including how families and service users will access Pulse across your services. Once live, your team can start collecting feedback immediately and managers can see it building into individual and organisational insight.
Are setup and QR materials included in the monthly price?
Setup and physical materials are priced separately from the software subscription.
That is because every care setting is different. Pulse can be made available through options such as care-worker lanyards, stands, posters, welcome packs and shared iPads, so we'll help you choose the right mix rather than charging every organisation for the same hardware package.
What are the contract and billing terms?
Pulse is offered on a twelve-month term, with the first month free. Annual and multi-year discounts are also available.
Published prices exclude VAT, setup and any physical hardware or materials. If you're operating across multiple sites or need a more tailored agreement, we'll confirm the full commercial structure with you before you commit.